German Customer Service for Expedia - Full Relocation Pack

Job description:

Description

Customer Service for Expedia (German market) in LisbonDo you have a passion for travel, and do you speak German? Find a job in your native language and work for a leading online travel company while enjoying the good weather in Lisbon.German-speaking Customer Support (Social media, chat, and email)You will help German travelers easily research and book their trips. Join an international team and work with people from all over the world!About the CompanyExpedia is an online travel company for consumer and small business travel. Its websites include Expedia.com, Vrbo, Hotels.com, Hotwire.com, Orbitz, Travelocity, Trivago and CarRentals.com and provide access to exclusive savings on hotels, flights, cars, and travel for the ultimate travel experience.Your responsibilitiesQuick and effective customer assistance with questions regarding hotel bookingsSolve inquiries on topics such as hotel overbooking, incorrect bookings, and updates of existing bookingsProfessional management of customer data, booking changes, adjustments, and any other customer concernsCustomer care for various partner companies in the Expedia networkLisbon is a great place to work and to liveLisbon is a cosmopolitan city, full of diversity and cultureDive deep into history and culture here, with tons of museums and landmarks to explore.There's always something exciting going on, whether it's a music festival, food fair, or street party!Lisbon has some of the most delicious and unique cuisines in the world.Take a stroll through the charming streets and alleys, and soak up the vibrant atmosphere - it's like no other place on Earth!So why wait? Come join us in Lisbon and start your next adventure today!

Requirements

Your profileYou are proficient in GermanFluent in English (B2)Passionate and familiar with the travel industry (popular destinations, airlines, hotel chains)Knowledge of MS Office and common internet applicationsGood communication and interpersonal skills

Offer

BenefitsCompetitive local salary: €1,521.83Stable work and career progressionPaid Intensive trainingFull-time positionPrivate health insuranceRelocation Package (only for international candidates)  Airport pick-up  Administrative assistance with your registration in Portugal  Reimbursement of your initial flight expenses  Annual return flight to your home country (within Europe)  Accommodation in one of our company’s shared flats Free Portuguese lessons and much more!