German Customer Service for Social Media Content Creators

Job description:

Description

German-speaking Customer Advisor (Lisbon)The Company Step into a role in Lisbon with a globally influential technology corporation known for revolutionizing digital communication and social networking. This opportunity places you at the forefront of the digital age, working within an international team committed to shaping the future of online interaction and connectivity.Your Responsibilities ✅Provide support to Content Creators and Influencers across major social media platformsEngage in subscription and account management, along with technical troubleshootingRespond to inquiries from both new and existing business clients through phone, email, and live chatConduct proactive outreach to clients who have previously contacted via chat or emailEmphasize post-purchase customer support, avoiding direct salesIndependent and proactive problem-solving, utilizing an extensive knowledge base

Requirements

Your Profile ✨Fluency in German and a strong command of English (B2 level)Available to work various shifts from Monday to SundayA passion for social media and digital platforms

Offer

Benefits ❤️A competitive salary and a renewable 12-month contract, with potential for permanent employment after 22 monthsComprehensive training program with compensationPrivate health insurance effective from contract start dateNo social contributions required during the training phase; however, termination of training or misconduct results in non-paymentRelocation Package Accommodation in a company-managed apartment in LisbonAssistance with airport pick-up and administrative tasks for settling in PortugalReimbursement for flight costs and a free annual return flightAccess to free Portuguese language courses, water sports, and additional activitiesLiving and Working in LisbonDiscover Lisbon, a city combining beautiful landscapes with a dynamic job market. Known for its tech and entrepreneurial spirit, Lisbon offers an affordable cost of living and a rich cultural experience. The city is ideal for those seeking a balanced lifestyle with plenty of opportunities for professional growth.Embark on a career journey in one of the most innovative digital spheres and make your mark in Lisbon!