German Front Office Agent | Lisbon

Job description:

Description

Are you a confident communicator with a passion for customer interaction? Join a dynamic international team in Lisbon and support one of the world’s leading automotive brands in delivering outstanding customer service.We’re looking for a German-speaking Front Office Agent to handle outbound calls and assist customers with data consent processes. If you’re organized, friendly, and solution-oriented, this is your chance to grow in a fast-paced, multicultural environment. Your RoleMake outbound calls to customers regarding data consentDocument interactions and ensure accurate follow-upProvide clear, professional communication to support customer understandingCollaborate with internal teams to ensure smooth processes

Requirements

What You BringFluency in German (C1) and solid English (B2+)Strong communication skills and a customer-first mindsetOrganized, proactive, and team-oriented personalityPrevious experience in customer service or call handling is a plus

Offer

What You’ll EnjoyDirect contract with the clientMON- FRI positionFlexible working hours and hybrid work modelHealth and wellness programsOn-site canteen and excellent public transport connectionsReady to take the next step in your career? Apply now and be part of a team that’s shaping the future of customer experience in the automotive world.