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Description
Are you a driven sales professional who enjoys building lasting customer relationships and identifying growth opportunities?About the company:Our client is a global technology company at the forefront of digital workplace solutions, enabling seamless connectivity between people, devices, and systems worldwide. Its platform leverages advanced technologies, including AI, to simplify, automate, and enhance digital processes across industries. Trusted by hundreds of millions of users and a vast international customer base, the company is known for its innovation, scalability, and strong focus on user experience.About the RoleAs an Account Manager DACH (Renewal Focus), you will take ownership of the renewal cycle, ensuring customers continue to see value while identifying opportunities for upselling and cross-selling. You will work closely with internal teams and engage directly with clients to deliver a seamless and trusted customer experience.Key ResponsibilitiesManage the full renewal cycle to protect and grow recurring revenueProactively identify risks and opportunities within customer accountsBuild strong client relationships via phone and emailDrive cross-sell and up-sell initiatives within the existing customer baseCollaborate across teams to enhance customer satisfaction and retentionShare market insights and customer feedback to improve processes
Requirements
1–2 years of experience in B2B sales, renewals, or customer success (preferably in SaaS)Perfect fluency in German (C2) and proficient in English (B2)Located in Porto or willingness to move thereSaaS or IT background is a strong advantageStrong communication skills with a proactive mindsetCustomer-focused, results-driven, and team-orientedComfortable working in an international environment
Offer
41.000 € base salary + 23.000 € in OTE2400 € annually in meal allowances (about 200 € per month net)Hybrid work model (up to 50% remote)2000 € gross relocation bonus (paid out with 1st salary)Work From Abroad program (up to 40 days remote) after passing 6 months probationCareer growth opportunities within a global technology companyModern office environment in Porto with excellent transport accessLong-term contractAdditional benefits including wellbeing initiatives, team events, and employee discountsOpen and collaborative company culture with strong emphasis on development and inclusion