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Description
The Team Leader is responsible for the day-to-day execution of sales performance within their team, ensuring the achievement of revenue targets, activity levels, and conversion goals. This role drives frontline execution by coaching sales representatives (SDR, AE and AM) managing pipeline discipline, and ensuring consistent performance across SMB EMEA Direct clients and Agency segments.ResponsibilitiesManage a sales team working towards revenue targets, ensuring strong pipeline, activity levels, and conversion performanceSupport forecast preparation and identify opportunities to improve team performance and drive business growthDelegate tasks and set clear priorities aligned with sales targets and operational needsOversee day-to-day sales execution, ensuring consistent performance and adherence to processesMonitor team performance across pipeline, conversion, and productivity metrics, reporting on results and improvement actionsIdentify skill gaps and provide coaching to improve sales execution and performance outcomesListen to team members’ feedback and resolve performance or operational issues impacting resultsRecognize high performance and drive accountability across the teamEnsure adherence to sales processes, tools, and performance standards
Requirements
RequirementsBA/BS degree or equivalent practical experienceProven experience in sales, with readiness to take on team leadership responsibilitiesStrong people skills with the ability to coach, support, and influence performanceStrong presentation, analytical, and problem-solving skillsPassion for sales, technology, and digital environments, with a willingness to learn and developC2 level of GermanAbility to speak and write English fluently and idiomatically (C2).Experience in advertising sales or digital sales environmentsUnderstanding of sales processes, performance metrics, and pipeline managementA team player with strong leadership potential, analytical, and communication skills.Desirable SkillsProcess Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and qualityCollaboration: Working effectively with others, sharing ideas and resources to achieve common goalsCommunication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actionsOpen Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaborationCritical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insightsSolution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutionsEntrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identificationAI Proficiency: Understanding und leveraging Artificial Intelligence concepts, including machine learning, data analysis, and automationData Literacy: Reading, interpreting, and analyzing data, enabling informed decision-making based on digital information
Offer
Full time position (39h per week, Monday to Friday)Permanent Contract.Competitive Salary.This is a Hybrid working model in Barcelona.Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)Relocation supportA permanent presence of coaches who will facilitate your personal and professional developmentEstablished career path to grow within the projectEmployment with the world's largest provider of contact center servicesExcellent work environment, great colleagues, social arrangements and personal developmentDiversity, Equity & InclusionTP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.