Live & Work in Portugal: Dutch-speaking Customer Advisor

Job description:

Description

Do you want to represent a well-known Fortune 500 Company from the expat city, Lisbon? Do you speak Dutch and want to gain international experience in customer service? Then we have a golden opportunity for you! Join our client's team in Lisbon as a Dutch-speaking Customer Service Representative and enjoy a fully supported relocation, ongoing training, and a vibrant multicultural environment. Discover the beauty of Portugal while building an international career! About the company Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment. What will you do? -Log all inbound and outbound contacts and update customer records-Perform technical troubleshooting with customers-Support customer orders by providing relevant information-Track and follow up on cases to ensure timely resolution-Build strong, professional relationships with customers and show empathy-Identify opportunities to up-sell and cross-sell Candidate profile-Native-level Dutch with fluent English (C1)-Willingness to work in Lisbon, Portugal-EU citizenship or valid work visa-Proactive attitude and excellent communication skills Employer offers-Excellent relocation support: flight ticket, 4 weeks of accommodation, and local support-Extra payment for night shifts, overtime, Portuguese holidays, and Sundays-Ongoing paid training with the latest technologies-Private and public health insurance-In-house doctor-Dedicated employee relations team for cultural integration-Fun team activities and social events-Exclusive employee benefits and discounts Multilingual Jobs Worldwide Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 6,500 candidates secure their dream jobs.