Operations Customer Expert - Norwegian speaker in Lisbon

Job description:

Description

Are you looking for a job as an Operations Customer Expert?Don’t miss this opportunity to build a successful career in one of the best companies to work in Portugal! Our Client They're a global meal-kit company that delivers pre-portioned ingredients and easy-to-follow recipes directly to customers' homes, helping them prepare fresh, home-cooked meals with convenience and confidence. What you'll doBe the point of contact for customers across the market; Conduct reactivation outbound calls to former subscribers to understand their needs and encourage them to return; Clarify questions related to the product, delivery schedules, subscription flexibility, and recipe options; Ensure smooth customer experiences through accurate information sharing and effective problem resolution; Support quality service delivery aligned with the brand's mission; Contribute to the achievement of the brand's operational objectives. 

Requirements

Fluent written and verbal communication skills in Norwegian (C2); Good knowledge of English (minimum B2); Excellent communication and interpersonal skills and team spirit; Agile in computer skills from the user’s perspective; Able to handle confidential and/or highly sensitive information; Experience in Customer Service and Sales (preferred). 

Offer

Health Insurance from the moment you join our team; Relocation assistance – TP Housing + initial and annual flights; Guaranteed meal allowance included on top of your base salary; Enjoy daily free healthy meals in our cafeterias, including soup, bread, salads and fruit; Access Portuguese language courses, sport activities and social events; Grow with us through our initial and continuous training and personal development; Easy public transport access to our offices.