Polish speaking Customer Experience Advisor

Job description:

Description

Location:  Lisbon, PortugalRole: Polish speaking Customer Experience AdvisorSalary: 1060 euro gross per month (this does include also the holiday bonus, meal allowance and night shift allowance) plus free accommodation. Package without accommodation is 1318 euro gross p/mWorking Hrs: 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern between Monday toSunday, from 6:00am to 24:00.Our client is a global outsourcing company – they have offices around the world and in Portugal they have multiple sites where they support huge international clients and assist with business in more than 30 different languages, so you'd be joining a very multicultural environment. The Role:The role itself will be for a leading global Social Media company, where you will be dealing with online marketing and advertising campaigns for SMBs. Providing pre- and post- sale advice and support via phone, email and live chat to help them grow their business will be part of your responsibility. You will improve their online advertising experience and satisfaction by resolving technical issues, reporting bugs, guiding the users on the platform and helping them to use its tools and features.

Requirements

Excellent communication skills both verbally and written in Polish and EnglishPrevious customer service experienceFlexibleWillingness to learnInterest in digital marketing

Offer

On offerCompetitive salary of up to 1060 euro gross per month (this does include also the holiday bonus, meal allowance, night shift allowance) plus free accomodation (room in a shared company flat). Package without accomodation is 1318 euro gross p/mFull training provided12 month contract (renewable/extendable if you love it!)22 days holiday per year, Holiday and Christmas bonusesCareer ProgressionThere is an excellent relocation package on offer which includes flight reimbursement, airport pick up, accommodation during your employment, lots of company organised activities and events and career progress opportunities. About TalingualAs a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual.com