Description
Inviting applications for the role of the Sales Program Specialist with German (Hybrid Lisbon) Our Strategic Sales team is responsible for delivering on programs and processes that drive growth in our segment of advertisers. As a Strategic Sales Specialist you will support innovative scalable sales programs across a diverse set of customers, focusing on driving revenue and product adoption. Responsibilities:become and remain knowledgeable and passionate about leading social media products and community standardshave strong interpersonal skills, verbal and written communication skillsprovide support through a variety of channels, including online chat, emails, instant messaging and phone callscollect advertiser requirements, provide guidance on best practices and apply technology and product knowledge to address advertiser’s business needsact as a point of contact to provide consultative support on agencies and advertisers accountsdrive advertiser communications and technical issue resolution, aiming to achieve high level of customer satisfactioneducate advertisers on product usage, troubleshoot and resolve complex casescomplete the required tasks within the agreed turnaround times and standards of qualitycomplete and pass all required training provided by the client
Requirements
Minimum Qualificationsexperience or a relevant industry certification in digital marketing, or eCommerce, or B2B/B2C sales, or digital ad sales, or related fieldcomfortable over the phone and navigating CRM systemsability to provide exceptional customer supporthave strong understanding of social mediapreferably have experience working with social media monitoringpreferably have strong IT knowledgepreferably have achieved either a college degree or an equivalent diploma, or studying towards achieving one Preferred Qualifications:experience working with small and medium-sized businessesdemonstrated success in driving revenue growth and exceeding sales targetsstrong understanding of social media marketing, online advertising sales, campaign management, and customer servicecompleted sales or marketing certifications in digital marketing, social media marketing, etc
Offer
What can we offer?Attractive salaryStable job offers - employment contractWork in a multicultural and diverse environment with employees from over 30 countriesLanguage courses, professional training and great career development opportunitiesFree access to our award-winning learning platformBenefits such as Private Medical Package, Meal Vouchers or Access to wellness programs