Description
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian andinternational companies. We believe in helping people grow into their best selves, and ourever-growing network of happy candidates and clients is what drives us forward. Let’s shapethe future together!For one of our clients - a technology provider focused on customer experience, offeringoutsourced sales, help, and operational solutions to large organizations, we are looking for– Team Performance Manager with French and English.Responsibilities:*Drive attendance and engagement through regular check-ins and support;*Track performance and step in early to guide underperformance;*Hold regular 1:1s and reviews to keep goals aligned and progress on track;*Celebrate wins and highlight top performers in line with team values;*Be a visible leader—supporting, guiding, and mentoring on the floor;*Foster open dialogue, teamwork, and a positive team spirit.Qualifications:*Hands-on experience leading and developing teams;*Fluent in French and English - great communication across all channels;*Confident using Word, Excel, and basic reporting tools;*Strong planner—good at staying organized and juggling tasks;*Approachable, supportive, and people-first mindset;*College degree or relevant experience; extra language skills are a plus.Our client offers:*Standard working hours – Monday to Friday;*Competitive salary;*Daily meal allowance;*Performance bonuses;*Relocation package, if needed;*Fully paid training from day one.If you feel excited and confident that you’re the perfect fit, we encourage you to take the nextstep. Kindly share your detailed resume in English when you get a chance. (and don’t forgetto include the reference number MA_).Rest assured that we will reach out promptly to the candidates whose profiles closely matchour requirements. Your privacy is of utmost importance to us, and all your information issafeguarded in compliance with the regulations of the Commission for the Protection ofPersonal Data (Astrea Recruitment, reg. No 1809).