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Description
Workster partners with a major outsourcing company in Portugal to find experienced Turkish Customer Care Specialists to work in Lisbon, Portugal. The successful candidates will support customers for different industries and brands.Your RoleSupport Turkish-speaking customers over phone, email and occasionally chatAchieve your weekly and monthly targets as part of a multicultural teamProvide exceptional customer experienceRepresent your brand professionally and with dedicationDocument each interaction in a dedicated CRM systemAct as a key participant within the internal team and wider organization by taking part in department initiatives, providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department
Requirements
Native (C1+) level of TurkishWillingness to relocate to Portugal or based thereGood level of English (B2)Experience in Customer Support is an advantageStrong ability to work independently and as a team playerProblem-solving and critical thinking skillsAdaptable and flexible, demonstrating the ability to work with process and information changesStrong working knowledge of external systems and PC-based internet and software applicationsAbility to provide required documentation (ID/Passport, Birth Certificate)EU passport or valid Portuguese residency permit
Offer
Attractive salary & benefitsRelocation package + accommodation from day onePrivate health insuranceWork with world-renowned global brandsMulticultural team & modern office in the heart of LisbonStep into a vibrant city and a career you’ll love — this is your time to shine!