Ukrainian Customer Support | Relocate to Lisbon

Job description:

Description

Deliver customer support via chat, email, and phone in Ukrainian and English.Make outbound calls when required to ensure customer issues are fully resolved.Provide pre-sales and post-sales support for self-service products.Assist customers with product features and troubleshooting.Identify trends and recommend solutions to improve the customer experience.Build strong relationships with clients while delivering excellent service.

Requirements

Native or near-native Ukrainian (C2).English (B2) or higher.EU Passport or a valid Portuguese residence/work permit.Excellent communication and interpersonal skills.Customer service experience is an advantage.Comfortable handling confidential information.Motivated to work in an international and multicultural environment.

Offer

Relocation PackageShared accommodation with your own private room (all expenses included)Flight reimbursementAirport pick-upAssistance with legal registration, tax number, and residence documentationOne free return flight to your home country each yearAdditional BenefitsPrivate health insurance after 6 monthsFree Portuguese language classesSocial activities including water sports, hiking, and team eventsPaid trainingExcellent career progression opportunitiesInternational and multicultural working environmentOpportunity to work with globally recognized brands