Work in Tech & Social Media – French Customer Advisor Role

Job description:

Description

Workster is partnering with a leading BPO company to recruit French-speaking Customer Advisor for an exciting opportunity in Lisbon, Portugal. This is a great chance to begin your international career in a dynamic and supportive environment.Location: Lisbon, Portugal (Remote work also available from Lisbon or Porto)Languages Required: French (C2), English (B2–C1)What We Offer:Competitive salary based on experience and performanceMonthly, quarterly, and holiday performance bonusesFull relocation package: flight ticket, airport pickup and long-term accommodationFull onboarding and training for the company and projectCareer development programs and specialized trainingPortuguese language lessonsInternational Mobility ProgramSupportive, creative, and multicultural teamAdditional Benefits:Private medical and dental insuranceLife insuranceSubsidies for language courses and professional trainingIn-office gymFlexible working hours and possibility to work remotelyHoliday gifts and social benefitsComputer and mobile phone for personal useCoffee, tea, and beverages at the officeYour Responsibilities:Provide support to small and medium-sized businesses (SMBs) via live chat, email, and phoneDeliver professional customer service in both French and EnglishSupport customers both pre- and post-sales for self-service productsAssist users with tools and products to improve overall customer experienceIdentify common issues and trends and help advertisers resolve themRequirements:Fluent French (C2) and good English (B2 minimum)Willingness to relocate abroadStrong communication skills and a customer-focused mindsetGoal-oriented, proactive, and collaborativeEuropean Citizenship or Residence Card for PortugalRecruitment Process:Phone interview with Workster recruiterOnline language test (French and English)Interview with the HR companyFinal interview with the clientThis is your opportunity to begin an exciting international career in customer support in Portugal.